Chapter 8 & 9 HR Homework

Read Chapters 8 and 9 in the textbook about human resources and employee motivation. Answer the following questions. Include the questions with your responses.

Chapter 8

1. What activities are involved in the human resource process?
2. What is a job analysis, and what is the purpose of this information?
3. What is contained in the job specification?
4. What are common sources for job applicants?
5. How has technology completely changed the employee recruitment process?
6. What are the steps in the selection process? Can an applicant be rejected at any step in the selection process?
7. Why is it important for applicants to carefully consider their responses to interview questions?
8. How is a decision to hire made, and who typically makes this decision?
9. Describe the employee training and development process.
10. Why has mentorship become a popular form of on-the-job training?
11. What are the five steps in the performance appraisal process?
12. What does compensation include? How is compensation connected to performance appraisals?
13. What forms of indirect pay are required by law?
14. Define the following terms
    1. Labor Union
    2. Collective Bargaining
    3. Local Union
    4. Federation
    5. National Union
15. What are the reasons for and against unions?
16. How does the open shop relate to the right-to-work law?
17. Describe the arbitration process?
18. What can employers do in response to a strike?
19. What is a protected class?
20. What can employers do to prevent employment discrimination
21. How has the use of technology changed HR?

Chapter 9

1. What is the difference between an intrinsic and extrinsic reward? Provide an example of each.
2. Describe the Hawthorne effect.
3. What are the levels in Maslow’s Hierarchy of Needs? Are satisfied needs considered motivators?
4. What certain job factors did Herzberg determine are related to job satisfaction and create job dissatisfaction?
5. Are hygiene factors intrinsic or extrinsic to the work environment? Provide some examples.
6. What is the best-supported and most accepted theory of motivation?
7. If an employee perceives that an inequity exists, what choice might they make?
8. What are three ways to redesign or modify existing jobs to increase motivation and performance?
9. What are the 5 types of work-scheduling options?
10. What is employee empowerment?
11. Why is work-life balance important?